Order Placed
Your personalization details are received and checked.
THREAD BERRY SHIPPING
Everything you need to know about when your personalized backpack will be prepared, shipped and delivered.
Because every Thread Berry backpack is personalized, your order needs a little extra time before it leaves us. We carefully prepare your customization before packing your backpack for its journey.
Your personalization details are received and checked.
Your personalized backpack is carefully prepared before shipping.
Once your order ships, you’ll receive your shipping information.
Personalized orders usually require 5–10 business days for preparation before shipping.
Please remember that preparation time is separate from shipping transit time.Delivery times may vary depending on the destination and courier.
Once your order has been shipped, you’ll receive your tracking information using the contact details provided with your order.
We ship to USA and EU. Shipping availability and delivery times may vary depending on the destination.
Our team is happy to help with shipping questions or order updates.
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